This knowledge base serves as a comprehensive guide for healthcare professionals and administrators using the Unified Health Net software to manage various aspects of hemodialysis, including adding chronic orders, performing sessions, generating reports, managing inventories, and billing.
Access the Unified Health Net software by entering your credentials. Ensure that your user role grants the necessary permissions for managing hemodialysis-related tasks.
Familiarize yourself with your user role and ensure it includes permissions for the action you are allowed to do like adding orders, performing sessions, generating reports, managing inventories, and billing.
Navigate to the relevant menu for managing Masters. Look for the H-Hemodialysis Master , "H1-Dialyzer" link and click on it. Fill in the required information for the new Dialyzer, including description and details. Save the entered details to add the Dialyzer to the system.
Navigate to the relevant menu for managing Masters. Look for the H-Hemodialysis Master , locate the "H2-Concentration" link and click on it. Provide the necessary details for the new Concentration, specifying the description. Save the entered information to include the Concentration in the system.
Navigate to the patient search feature within Unified Health Net to find and access the patient's records.
Once the patient is identified, click on the "Edit" button to access and modify patient information.
Locate and click on the "Medical" tab within the patient's profile to access medical-related information. Click on the "Rx" link.
Within the Rx section, look for the option that initiates the process of adding a new hemodialysis order.
Review the various sections of the hemodialysis order form, including patient information, hemodialysis details, and additional instructions. Make sure necessary Dialyzer Information and Dialyzer Concentration are available in the respective drop down. If not add these information by navigating to Master → H-Hemodialysis → H1-Dialyzer
Click on the "Add" or "Save" button within the form to finalize the hemodialysis order and confirm the changes made.
Navigate to the scheduling section within Unified Health Net to access the scheduler tool.
Choose the patient for whom the hemodialysis session is scheduled and specify session details.
Set the dates and times for the hemodialysis session, considering the patient's availability and medical needs.
Review the scheduled session details and confirm the schedule, ensuring it aligns with the patient's treatment plan.
Navigate to the scheduling section within Unified Health Net to access the scheduler tool.
Guide the patient through the check-in process for a hemodialysis session within Unified Health Net.
Navigate to the hemodialysis flowsheet to record and monitor patient data during the session.
Record vital signs, medications administered, and other relevant data during the hemodialysis session.
Monitor and assess vital signs, ensuring patient safety and adherence to established protocols.
Address and manage alarms or alerts that may occur during the hemodialysis session.
Navigate to the reporting section within Unified Health Net to access reporting tools.
Choose the specific parameters and data points for the hemodialysis session report.
Customize report parameters based on the information needed for analysis or documentation.
Generate the report and save it in a preferred format for future reference or sharing.
Navigate to the inventory management section within Unified Health Net.
Monitor and track dialysis supplies, ensuring an adequate inventory for upcoming sessions.
Manage medications used during hemodialysis sessions, including tracking usage and reordering.
Initiate the reordering process for supplies and medications as needed.
Navigate to the billing section within Unified Health Net to initiate the billing process.
Select the patient and the specific hemodialysis session for which billing is required.
Review and confirm charges and billing codes associated with the hemodialysis session.
Generate invoices for the hemodialysis session and send them to the relevant parties.
Record and manage payments received for hemodialysis sessions.
Refer to this section for solutions to common issues that users may encounter during the hemodialysis management process.
Review detailed error messages provided by Unified Health Net and follow the guidance for troubleshooting.
If issues persist, users are encouraged to contact Unified Health Net support for assistance. Provide detailed information about the encountered problem.